Heat Pumps and Air Conditioning

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Heat pumps are among the most energy-efficient forms of heating or cooling appliance available.

Today’s heat pumps are incredibly versatile, with lots of advanced features that allow you to customise the way your unit operates to enhance efficiency and complement your lifestyle.

Heat pumps work by taking heat from the air outside and using it to warm the air inside. They can do this even when it’s very cold outside. We can advise the right model for conditions like these!

To cool your room you simply put the heat pump into reverse with the remote and you have air conditioning. As well as cooling the air it also acts as a dehumidifier by catching the moisture in the air as it condenses on the cold coil.

Heat pump benefits

VERY effective in terms of the power they use compared to the heat they generate
For every kWh of electricity they use they will produce 4.5kWh of heat
Good for room-specific heating or cooling
Good for larger spaces such as open-plan living areas
Highly controllable with a thermostat setting and timer
Heat pumps also incorporate air filters that remove dust and pollen

Types of heat pumps

Single Split

A single split heat pump has one indoor unit and one outdoor unit. This is the most common kind of heat pump you find in New Zealand homes.

2,000 - 4,500

Multi Split

Multi split heat pumps have one outdoor unit but more than one indoor unit connected to it. They can heat and cool a wide range of rooms.

from 6,000

Ducted Systems

Also known as 'central heating', ducted systems are one of the best ways of heating or cooling a whole house through discrete vents mounted in the ceiling.

from 8,500

Heat Pump Servicing

Because we know heat pumps so well, we know what your heat pumps needs, and when, to ensure it's running in top condition.

149 - 215

WIFI Control

With Wi-Fi Control you can pre-heat or cool a room no matter where you are. On the way home, running late, coming home early, or even when you're in a different country, with Wi-Fi Control you'll always arrive home to total comfort regardless of what New Zealand's unpredictable weather is doing outside!

Warranty Covered

If your heat pump/air conditioning or ventilation system was installed by HPAC technicians, then we will hold all your equipment serial numbers and warranty details in our database.

If your system wasn’t installed by us we can access these details via your equipment serial numbers directly with the manufacturer.

Warranty coverage and validity periods can vary for differing equipment, but typically heat pumps will have a 5 year warranty.

Within this period, if you suspect your heat pump is not performing as it should or it has got noisier, it is definitely worth getting us to check this out, as repairs may be covered under your warranty.

Faults can often be identified during a regular maintenance service, and servicing should have been carried out at least once, ideally twice within this period to ensure your warranty is valid.

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What's right for your home?

If the area you want to heat or cool is a large living area, go for a single split unit. However, if you have a main living area and a couple of smaller areas to heat, a multi split is ideal. If you’re building new it's worth including in your budget a ducted system as this will last many years. Ducted systems can also be retro-fitted to existing homes too.

However, the right heat pump really depends on the size and shape of the space you want to heat or cool and how you want it to operate. The heat pump you choose needs to be powerful enough or it won't be as energy efficient as it could be, sending those power bills up. On the flip side, if it's too big and powerful it will be noisy, draughty, will increase your power bills and be unlikely to heat the room evenly.

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A guide to choosing the right heating solution

When searching for the right heating solution for your home you want to find that sweet spot between having a warm, cosy home and a manageable power bill.

Choose the right heating solution for your home with this helpful guide.

Get your guide How to choose the right size heat pump What people say about us

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