Residential Services


Our friendly, experienced maintenance team are on hand round-the-clock to deal with any emergency repairs or technical issues. We also highly recommend regular scheduled maintenance on your system to keep it running smoothly. 

Heat Pump Services & Maintenance

Regular maintenance helps you get the most out of your heat pump. In our experience, when products from a reliable brand are properly looked after, they can last well over a decade - so make sure you have your heat pump serviced before you really need it.

At HPAC, our service includes the following:

Clean and disinfect the system’s coils

Clean and disinfect drain pipes and condensate pumps if fitted

Clean air filters

Check the electrical circuit for the system

Check for any refrigerant gas leaks

Check the systems general operation

Check the systems fault diagnostics

Check temperature readings

Check noise levels

Let you know about any operation and maintenance requirements, if necessary


Residential Service - $249.00 inc GST

Residential Service Additional Unit - $99 inc GST

Residential Ducted/Lossnay - $ 299 inc GST

Underfloor/HWHP – please contact for rates

Premium Clean (Pressure Clean of Indoor & Outdoor unit) - From $349 inc GST 


As a Site Safe Member, all of our installation and service staff hold Site Safe Passports.

We make certain our work complies with all applicable legislation, regulations and industry codes of practice. 

After each installation, we show our clients how to operate their system in a way that is clear, easy to understand, and will keep the unit performing at its best. During a service callout we’re happy to answer any questions you have, so please do feel free to ask.

Tips and Advice

Read our tips and tricks on how to maintain your HPAC products.

Our specialist team have years of experience and knowledge in helping families find their perfect temperature - and we’ve put that knowledge to use in our Tips and Advice section! Browse a range of topics, from system maintenance to how to choose the right product for your home.