Servicing and Aftercare

Enjoy peace of mind for the life of your system

Our aftersales service ensures you get the most out of your system now, when it’s new and well into the future.

With expertise in servicing that is second to none, and a technical team on hand round-the-clock to deal with any emergency repairs, we can help you with any technical issue. Plus, all our products come with robust warranties.

HPAC Heat Pump Service

Because we know heat pumps so well, we know what your heat pumps needs, and when, to ensure it’s running in top condition. In our experience, a good brand product, looked after, can last well over a decade so ensure you have your heat pump serviced before you really need it (usually pre-winter and before the peak of summer if used for cooling).

At HPAC, our service includes the following:

  • Clean and disinfect the systems’ coils
  • Clean and disinfect drain pipes and condensate pumps if fitted
  • Clean air filters
  • Check the electrical circuit for the system
  • Check for any refrigerant gas leaks
  • Check the systems fault diagnostics
  • Check temperature readings
  • Check the systems general operation
  • Check noise levels
  • Instruct in any operation and maintenance requirements, if necessary

Affiliations

We are affiliated with CCCA (Climate Control Companies Association), IRHACE (Institute of Refrigeration Heating and Air Conditioning Engineers) and ECANZ (Electrical Contractors Association of New Zealand). Additionally, we are a member of CECC (Canterbury Employers Chamber of Commerce). As a Site Safe member all our installation and service staff hold Site Safe Passports.
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canterbury employers chamber of commerce
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From heat pumps and solar energy systems to hot water heat pumps and underfloor heating, we’ve got a solution for every season.

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