Breakdown » HPAC Energy Centre

Breakdown

1.    Why does my outdoor unit drip water?

 

It is quite common for water to drip from the outdoor unit in the winter and from the indoor unit drain to the outside in the summer. The amount of water produced is similar to a dehumidifier.

Check our blog to know more about the importance of heat pump maintenance and servicing

Book a service with HPAC.

 

2.    I’ve changed my remote batteries but the unit still isn’t responding correctly?

 

Try changing the batteries in the remote again, as even in a new pack there may be faulty batteries. Your remote control will need the batteries changed periodically, when the screen becomes faint or when it becomes less responsive. It’s not recommended to press lots of buttons on the heat pump remote all at once, especially on start-up, as it can take a heat pump a little time to wake up (just like we do in the morning).

Which ever brand of heat pump you own we can supply you with a universal remote that will be compatible in seconds. Click here to order a new remote control.

 

3.    My unit will not work or is making loud noises – what should I do?

 

If your unit continues to make noises or is not operating it may need further investigation from a trained technician.

We have a number of technicians able to diagnose and repair faults, including parts replacement in a wide range of equipment. Please contact for an appointment.

Check our blog to know more about the importance of heat pump maintenance and servicing

Book a service with HPAC.

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