4 Reasons to Use a Heat Pump Specialist » HPAC Energy Centre
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4 Reasons to Use a Heat Pump Specialist

There are plenty of places out there you can buy a heat pump from. Sometimes they’ll even contract an electrician to install the unit for you. But often these places don’t specialise solely in heat pumps and also sell other electrical appliances and things like furniture. And you know how the old saying goes, “jack of all trades, master of none.” Here are four very good reasons why it’s always better to go with a professional who knows heat pumps inside out.

1. They’ll help you pick the RIGHT heat pump

Today’s heat pumps are incredibly versatile, with lots of advanced features that allow you to customise the way your unit operates to enhance efficiency and complement your lifestyle. But with so much choice out there, getting professional advice on what’s right for your home is essential. A heat pump specialist like HPAC will take into account:

  • The size of your room/home
  • Your local climate
  • Where in the room it should go
  • Whether a high wall or floor mount model is best
  • How powerful it needs to be
  • What you want your heat pump to achieve

If you buy direct from a shop without such professional advice, you could end up with something that isn’t right for the job, the knock on effect being that your heat pump simply won’t be the energy efficient heat source you’re hoping for.

2. They’ll install is correctly

Correct installation is fundamental to your heat pump’s effectiveness and efficiency. An experienced installer will know precisely where your heat pump needs to go for maximum performance (both the indoor and outdoor units). And they’ll install and commission your heat pump in compliance with relevant regulations and standards. Don’t ever try and install it yourself, you’ll void the manufacturer’s warranty. A specialised heat pump installer will hold the appropriate license to carry out the required electrical work, and issue an electrical Certificate Of Compliance if it’s needed. Ideally they’ll also hold a ‘no-loss certification’ for the handling of refrigerants.

3. They’ll show you how to use it properly

Having gone through a heat pump specialist who’s advised you on the right model based on things like climate and the size of your home, etc, now you need to make sure you’re getting the best performance from it. Once your heat pump has been installed by a specialist who knows heat pumps really well, they’ll be able to show you what it’s capable of and give you all the tips and tricks you need to operate it.

4. They’ll service and repair it properly

Because they know heat pumps so well, a specialist will know what your heat pump needs, and when, to ensure it’s running in top condition. At HPAC, our service includes the following:

  • Clean and disinfect the systems' coils
  • Clean and disinfect drain pipes and condensate pumps if fitted
  • Clean air filters
  • Check the electrical circuit for the system
  • Check for any refrigerant gas leaks
  • Check the systems fault diagnostics
  • Check temperature readings
  • Check the systems general operation
  • Check noise levels
  • Instruct in any operation and maintenance requirements if necessary

And should any repairs be necessary, by using a specialist, parts will often be on hand so there’s less waiting time to get your heat pump back up and running.

Why choose HPAC?

We are the epitome of a heat pump specialist. At HPAC, we’ve been providing Cantabrians with a comprehensive range of climate control solutions to help families stay comfortable year-round since 1986! We’re experienced and have the local knowledge needed to get the right heat pump for our climate.

We are also part of the Climate Control Companies Association New Zealand (CCCANZ), the industry association for Heating, Ventilation, Air Conditioning and Refrigeration (HVAC&R) companies. This means you can rely on us for high standards of competence, conduct, knowledge and workmanship.

From heat pumps, ventilation to hot water heat pumps and underfloor heating, we’ve got a solution for every season.

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